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No, the rental agreement is month-to-month.

Your rent is due on the first 1st day of the month.If payment is not received by the end of the day on the 10th, a late fee of $10 is assessed, and your unit will be over locked.

We do not send a monthly bill.

We accept cash, check, and major credit cards. We can also set up a monthly ACH draft directly from your bank account if you provide us with a voided check. You may mail your payment, or give us your credit card number via telephone.

Payments may be mailed to:

Royal Storage
Po box 581
Ankeny, IA 50021

Flammable, explosive, or illicit materials are not allowed. Occupying the unit as living quarters is prohibited by law and is cause for immediate eviction. Storage of live animals is not allowed.

Door sizes vary by unit size and range from 3’8” to 9’ wide. Our doors are roll-up doors are easy to operate and coil up once opened. If you have specific door requirements, talk to our manager and he or she will find the best solution for your need and be able to provide specific door measurements.

Yes, you must provide your own lock. We do offer locks for sale, if you would like to purchase one.

No, we recommend contacting your insurance agency. Adding stored goods to an existing policy is usually inexpensive.

You may allow anyone you choose to have access by accompanying them on the premises or noting their name on your rental agreement.

Yes, you decide who may have access to your storage unit.

The tenant shall be liable for any damage to the unit or any building, fixture, or other structure on the premises caused by tenant or his agents or guests. Tenant shall indemnify and hold Management harmless from any claim or cause of action arising out of Tenant’s use of the premises or any part thereof.

If you have given us prior notification that you are moving, your unit is broom-clean, emptied, and in good condition – subject only to normal wear and tear – and is ready to re-rent, you may request a refund from the manager. If you qualify, a check will be processed and mailed to your forwarding address.

It is a policy that our self-storage facility does not prorate rental payments for any partial months.

You hold the only key to your storage unit. However, if you should misplace it, we have procedures in place to help you access your storage unit. In addition, we have locks for sale so you can replace the lock and have a new set of keys.